Right of withdrawal

For contracts concerning the supply of digital content that is not supplied on a physical data carrier, consumers generally have a right of withdrawal of 14 days. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession.

The withdrawal period begins when the contract is concluded. The right can be exercised by means of a clear statement (for example by post or email) addressed to:

BroDesigns OOD
ul. „Petar Enchev” 15
9000 Varna
Bulgaria
Email: contact@brodesigns.de

Sending the declaration of withdrawal before the end of the withdrawal period is sufficient to meet the deadline.

Early expiry of the right of withdrawal for digital content

For contracts concerning digital content that is not supplied on a physical data carrier, such as the plugins offered at tools.brodesigns.de, the right of withdrawal expires early if the provider has begun performing the contract, that is providing the download or licence key, after the customer has expressly agreed that the provider may begin performing the contract before the end of the withdrawal period and has confirmed their knowledge that by giving this consent they lose their right of withdrawal once performance begins. This consent and confirmation are obtained by checkbox during the checkout process on tools.brodesigns.de before the order can be completed.

Consequences of withdrawal

If the customer effectively withdraws from this contract, the provider shall repay all payments received from the customer without undue delay and no later than 14 days from the day on which notice of withdrawal was received. For this repayment, the provider uses the same means of payment that the customer used for the original transaction, unless expressly agreed otherwise; the customer will not be charged any fees for this repayment.

Voluntary money-back guarantee

Independently of the statutory right of withdrawal described above, the provider grants a voluntary money-back guarantee of 14 days from the conclusion of the contract. An informal message to contact@brodesigns.de is sufficient. This guarantee is granted voluntarily and does not limit the statutory rights of consumers.

Model withdrawal form

If you wish to withdraw from the contract, you may fill in this form and send it back:

To: BroDesigns OOD, ul. „Petar Enchev” 15, 9000 Varna, Bulgaria, contact@brodesigns.de

I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*) / the provision of the following service (*)
Ordered on (*) / received on (*)
Name of the consumer(s)
Address of the consumer(s)
Signature of the consumer(s) (only for notification on paper)
Date
(*) Delete as appropriate.

Last updated: 15 September 2026